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Terms of Use

Last Updated: 03/18/2017  ·  Effective: May 18, 2017

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LodDepot. ("LodDepot," "we," "us," or "our") owns and operates the LodDepot B2B Warehouse Solution service made available to you through our website located at www.loddepot.com and mobile applications.

Agreement to Terms: BY ACCEPTING THIS AGREEMENT, EITHER BY CLICKING A BOX INDICATING YOUR ACCEPTANCE OR BY EXECUTING AN ORDER FORM THAT REFERENCES THIS AGREEMENT, YOU AGREE TO THE TERMS OF THIS AGREEMENT.

1. The Service

The platform enables wholesale companies to manage customer, product, order, and related information through mobile and web applications. Initial access is provided as a free trial for a specified duration, with optional paid continuation thereafter.

2. Company Account; Account Users

Users must designate specific employees and/or contractors as Account Users. Required information includes first name, last name, email address, user information, and login password. The company bears full responsibility for ensuring that all Account Users comply with the terms of this agreement.

3. Fees

3.1 Paid Subscription

All payment obligations are non-cancelable and all fees paid are non-refundable. Subscriptions auto-renew unless either party provides non-renewal notice prior to the renewal date. Payment must be provided via credit card or an alternative approved method before each billing period begins.

3.2 Upgrades

When an upgrade is purchased mid-cycle, charges are pro-rated based on the remaining subscription time in the current billing period.

3.3 Downgrades

Downgrades become effective at the next renewal date. Fees incurred as a result of missed downgrade deadlines are non-refundable.

4. Referral Credits

Credits are earned when referred individuals make their first subscription payment. Full details are available in the separate Referral Policy document.

5. Intellectual Property

5.1 LodDepot Content

The LodDepot Content may be owned by us or our licensors, and is protected under both United States and foreign laws. LodDepot retains all rights to LodDepot Content. Users receive only a limited, non-exclusive right to access and use the service as specified in this agreement.

5.2 Your Content

Users retain ownership of content created through the service, including customer information, product descriptions, and orders. By using the service, users grant LodDepot an irrevocable, non-exclusive, worldwide, royalty-free, sublicensable, transferable license to use such content as necessary to operate and improve the service.

6. Unsolicited Information

All Unsolicited Information will be considered NON-CONFIDENTIAL and NON-PROPRIETARY. LodDepot may use any submitted ideas, designs, or communications freely, including for development and marketing purposes. Users grant LodDepot a perpetual, royalty-free license with respect to any such unsolicited submissions.

7. Disclaimer and Limitation of Liability

Service Disclaimer

THE SERVICE, INCLUDING WITHOUT LIMITATION ALL LODDEPOT CONTENT, IS PROVIDED "AS IS," "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. LodDepot Parties make no warranty regarding timeliness, security, uninterrupted operation, or error-free performance. Users assume all risk associated with use of the service.

Third-Party Products

NONE OF THE LODDEPOT PARTIES IS A PARTY TO, OR HAS ANY RESPONSIBILITY OR LIABILITY WITH RESPECT TO, ANY TRANSACTION, COMMUNICATION, OR INTERACTION BETWEEN USERS AND ANY THIRD PARTY.

Liability Caps

IN NO EVENT SHALL ANY LODDEPOT PARTY BE LIABLE FOR SPECIAL, INDIRECT, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, REVENUES, OR SAVINGS. Maximum liability shall not exceed the fees paid by the user in the six (6) months preceding the claim.

8. External Sites

LodDepot does not endorse linked external sites and assumes no responsibility for their content, accuracy, or availability. Your use of any external sites is at your own risk.

9. Indemnification

You agree to defend, indemnify, and hold harmless LodDepot and its officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable attorney fees) arising from:

  • Your breach of this agreement
  • Account user access or misuse of the service
  • Content you submit through the service
  • Violation of any third-party rights
  • Claims by other users of the service arising from your actions

10. Term and Termination

10.1 Agreement Term

This agreement continues in effect until all subscriptions expire or are otherwise terminated in accordance with its terms.

10.2 Termination for Cause

Either party may terminate this agreement upon thirty (30) days written notice if the other party commits a material breach that remains uncured during that notice period, or immediately upon insolvency proceedings being initiated by or against the other party.

10.3 Refunds and Payments Upon Termination

If the user terminates the agreement, LodDepot will refund any prepaid fees for the remainder of the then-current subscription term. If LodDepot terminates the agreement for cause, the user shall remain responsible for all outstanding fees through the remainder of the term.

11. Miscellaneous

Governing Law & Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict-of-law principles. Disputes shall be resolved exclusively in New York state or federal courts, except for proceedings seeking injunctive relief to protect intellectual property rights.

Electronic Signatures

Electronic acceptance of this agreement constitutes a valid signature under the federal Electronic Signatures in Global and National Commerce Act (E-SIGN) and applicable state law.

Privacy Policy

Privacy Policy

Last Updated: 03/18/2017

Data Collection

LodDepot collects email addresses, page access information, and content that you voluntarily submit. This data is used to improve web content and service quality.

Information Collected

Registration requires your name, company name, and email address. Paid subscribers also provide billing addresses and credit card information. This information is used for:

  • Providing and operating the service
  • Billing and payment processing
  • User authentication and account security
  • Service improvement and research
  • Customer support and communications

Data Sharing

Your information is not sold to third parties. Disclosure may occur only in the following limited circumstances:

  • To investigate illegal activity or fraud
  • When a safety threat exists to users or the public
  • For violations of the Terms of Use
  • When legally required by subpoena or court order
  • In connection with an acquisition or merger (data transfers to acquiring entity only)

Data Access

Only upper management of LodDepot has the ability to view your data. Such access occurs only during requested support sessions or technical diagnostics. Data never leaves LodDepot's secure hosting environment except temporarily for these express purposes.

Cookies

Cookies are required to use the LodDepot website. We use cookies to record current session information but do not use permanent cookies. For account security, users are required to re-login periodically.

Policy Changes

Significant updates to this Privacy Policy will be communicated via email notification or a prominent notice on our website. Continued use of the service following such notice constitutes acceptance of the updated policy.

Questions about these terms or our privacy practices?

Email: support@loddepot.com

Phone: +1 (800) 784-1903